Refunds
How to reverse transactions and return funds to your customers safely.
Refunds allow you to return money to a customer for a previously successful payment. Funds are deducted from your pending SamaPay balance.
Refund Lifecycle
Understanding how funds travel back to the user is crucial for customer support.
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Refunds are irreversible. Once you trigger a refund via the API, the funds are immediately sent back to the customer's wallet.
Refund Scenarios
Partial Refunds
You can specify an amount in the refund request to return only a portion of the original payment.
Full Reversals
If no amount is provided, the entire transaction value is returned to the customer.